Our 90-day workmanship guarantee

Last updated 12 November 2026 (draft – legal review pending)

If something your handyman did through MyLocalHandyMan goes wrong because of the way it was done, within 90 days of the job being completed, it will be put right free of charge.

Who stands behind it

The handyman who did your job gives this guarantee and agrees to it when they join. If something goes wrong, we contact them for you and arrange for it to be put right. If they can't or won't, we'll help find another handyman from our network to fix it.

What's covered

• Faults caused by the way the work was carried out – for example a shelf or TV bracket that comes loose, a door that sticks again, a leaking joint on a tap they fitted, sealant that lifts
• Fixings and materials your handyman supplied that turn out to be faulty
• The labour to put either of these right

What isn't covered

• Materials, products or appliances you supplied yourself (the manufacturer's warranty applies to those – but the handyman's fitting work is still covered)
• Normal wear and tear, accidental damage, misuse, overloading (for example a shelf loaded beyond what you told the handyman), or later work by someone else
• Problems with parts of your home that weren't part of the job, or hidden defects the handyman couldn't reasonably have known about
• Decorative finishes affected by damp, movement or other building issues

How to claim

1. Contact us within 90 days with your booking reference, a description and photos if you can.
2. Please don't have it fixed by someone else before speaking to us, or we may not be able to cover it.
3. We'll arrange for your handyman (or another) to inspect it and, where the claim is covered, put it right.

This guarantee is in addition to your statutory rights under the Consumer Rights Act 2015 (services must be carried out with reasonable care and skill), and doesn't affect them.