MyLocalHandymanUK

Complaints

Last updated 12 November 2026 (draft – legal review pending)

  1. Tell us. Use the contact form or email hello@mylocalhandyman.example with your booking reference. If the job is still awaiting approval, use "Report a problem" in your booking so payment is paused.
  2. We acknowledge within 1 working day and aim to resolve within 10 working days.
  3. We investigate with the handyman, look at photos and may arrange an inspection. Under our 90-day guarantee, the usual fix is for the work to be put right.
  4. If you're still unhappy, you can get free advice from Citizens Advice consumer service (citizensadvice.org.uk, 0808 223 1133).